Client Liaison

About Fireball Printing

Hi! We’re a Philadelphia-based print shop focusing on projects for artists, galleries, venues, non profit organizations, schools and small businesses. We strive to create great prints for our clients, and to make Fireball a nice place to work. To find out more about us, visit www.fireballprinting.com.

Hours

(5) eight hour shifts, M-F

Pay

starting at $17/hour

Responsibilities

• Assisting clients with pickups of completed jobs and proofs
• Assisting clients with questions related to their projects/orders
• Showing clients samples, and providing recommendations related to their projects
• Communicating with clients via phone, email, and in person
• Helping to resolve issues that arise with clients
• Coordinating between the production department and the prepress department
• Processing client orders and payments
• Adding information to our database
• Communicating with the finishing and print staff about workload and projects
• Assisting other departments as needed
• Helping with basic cleanup tasks

Necessary Skills

• Ability to maintain a friendly and communicative attitude
• Comfortable with frequent phone and e-mail client interaction
• Comfortable working with/learning computer programs, including our custom database
• A good sense of urgency, quality, organization, prioritizing and the ability to work with deadlines
• High attention to detail
• Ability to work quickly
• Willingness to effectively communicate with others both verbally and in writing
• Self starter with the ability to work independently
• Ability to cooperate within a team
• Must have a basic knowledge of:
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Acrobat
  • Adobe InDesign

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Paid Time Off
• Paid Holidays
• Employee Discount